Shipping and returns


How long is the delivery time?

  • In stock Your desired products are ready to be shipped the next day.
  • Self pick-up - we are ready to hand the order over the usually the same day - in this case please let us know ASAP, so we could prepare the order.
  • Courier - The average delivery time from when the cargo leaves our warehouse and arrives at your doorstep is between 1-4 days from the shipping date.


Returning goods puchased online

  • If the goods you purchased online are not suitable for you for some reason or do not meet your expectations, you have the right to exchange or return them within 14 business days from receipt of the goods.
  • To exchange or return an item, please submit an application at the e-mail address Be sure to inform us in advance of your wish to return or exchange an item.
  • The goods returned must be unused and in their original packaging together with everything initially belonging to the set.
  • Your purchase invoice must be included
  • You will get a refund on your bank account for returned goods within 14 business days from returning the goods (arriving at the Masito warehouse).
  • Transport costs for return shall be covered buy the customer.
  • If the item being returned does not meet the order, the merchant shall cover the return costs.